Library & Information Management

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Conducting the Reference Interview Conducting the Reference Interview
I Need a Book! A Guide to Readers Advisory I Need a Book! A Guide to Readers Advisory
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Differences Make Us Stronger Differences Make Us Stronger
Marketing Your Library Marketing Your Library
Rethinking the Call Number Rethinking the Call Number

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Storytelling with Puppets and Props - Tips and Techniques Storytelling with Puppets and Props - Tips and Techniques
Wikis, Podcasts, and Blogs, Oh My! Wikis, Podcasts, and Blogs, Oh My!
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Solving Difficult Situations Solving Difficult Situations
Serving Teens in Libraries Serving Teens in Libraries
RFID in Libraries RFID in Libraries
Putting Customers First Putting Customers First

Managing Libraries

Differences Make Us Stronger Differences Make Us Stronger
Diversity in the Library Diversity in the Library
Holding an Effective Meeting Holding an Effective Meeting
I Need a Book! A Guide to Readers Advisory I Need a Book! A Guide to Readers Advisory
Marketing Your Library Marketing Your Library
People First People First
Putting Customers First Putting Customers First

Tools for Librarians

And Access for All: ADA and Your Library And Access for All: ADA and Your Library
Be Prepared Be Prepared
Bridging the Digital Divide Bridging the Digital Divide
Conducting the Reference Interview Conducting the Reference Interview
Going Green Going Green
Merchandising Strategies Merchandising Strategies
Rethinking the Call Number Rethinking the Call Number